Forwarding mail to an account off-campus

11/2006
Technology Help Desk (631) 244-3445

Discussion:

Some of our users prefer to use a Hotmail, MSN, Netscape or other account as their primary e-mail. They would like to forward to that account all mail targeted at their Dowling e-mail account. You can setup automatic forwarding by following the instructions below.

Dowling considers "your-email@dowling.edu" to be its primary means of official communication to you. After you setup a forwarding rule, you should still login periodically at http://email.dowling.edu to ensure that your mailbox does not become full. If your mailbox fills to capacity then your forwarding rule will stop working.

Procedure:

  • Login to GroupWise.
  • Click the Options button, middle button at the top.

  • GroupWise Options button

  • Click the fourth button at the top-center named Rules.



  • Pull down the menu next to Type: and select Forward.
  • Click the Create button
  • In the Rule name: field type "Forward all"
  • Leave the fields below "Define Optional Conditions" blank - the rule will apply to all incoming messages.



  • Below that, in the To: field type the destination mailbox, e.g. "my-email@anotherISP.com". You may type more than one destination mailbox with a comma between each, like "myname@hotmail.com, myothername@yahoo.com".
  • Optional: in the Message field type a note that reminds you where this message came from, like "Auto-forwarded from my-email@dowling.edu".
  • Click the Save button at the bottom.



  • Groupwise warns you that the rule will apply to ALL new messages. This is what you want. Click OK, then click the Save button again.



  • Observe that your new Forward All rule has been created.
  • Click the "Close" button to return to GroupWise.

Now send yourself an e-mail and check that it arrives in your Dowling mailbox. Then check your destination email account to see that it has arrived - this usually takes only a few minutes.

Your mail will continue to arrive at Dowling even though it is being auto-forwarded to your other account. You should still check your Dowling email account at least once a month, and delete unneeded messages so that your mailbox does not fill to capacity.


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