Technology Help Desk -- 2/2008
http://www.dowling.edu/mydowling/tech/res-connection.html

First you will need to gather some important information which you will enter at http://dormlord.dowling.edu:

• Name
• Student ID#
(starts with "900")
• Campus (Oakdale or Brookhaven)
• Room Number
• Identify the Data Port in your room. Directions: http://www.dowling.edu/mydowling/tech/res-jacks.html
• Phone number
• Your Dowling Email Address (NOT an off-campus address like AOL, Yahoo, etc.).
  More info: http://www.dowling.edu/mydowling/Tech/stu-passwds.html
• MAC Address (PHYSICAL Network Address):
  • directions for Windows XP at http://www.dowling.edu/mydowling/tech/macaddress.html,
  • directions for Windows Vista at http://www.dowling.edu/mydowling/tech/macaddress_vista.html,
  • directions for Macintosh at http://www.dowling.edu/mydowling/tech/macaddress_macintosh.html.

Once you have all the above information you can use any PC with Internet access (Note 4 below) to browse to http://dormlord.dowling.edu. There you will agree to adhere to the College's Policy on Acceptable Use of Computing Resources, enter the information gathered, and then click Place Request.

You should see a message saying "Successful". Wait 24 hours and your computer will be registered for internet use.

Notes:

1. There is no paperwork that you need to file to get your dorm connection working. Just gather the information above and enter it into http://dormlord.dowling.edu, which is only accessible on-campus.


2. If you do not know your Dowling UserName visit http://username.dowling.edu.


3. If you did not get a "successful" message try the troubleshooting steps at http://www.dowling.edu/mydowling/tech/resnet-tshoot.html. Test your connection by opening a web browser and surfing the net. If you are still unable to connect to any sites, call the Help Desk at 244-3445 with all of your information.


4. Each semester there is an initial "grace period" during which you can:
   1. Access the Internet without registering your PC,
   2. Register your PC right from your dorm room.
   The grace period for Fall, 2007 ends Sunday, September 16. Beginning Monday, September 17 ("lockdown day") you can ONLY register from a PC in the computer labs.


5. All registered students have Dowling email, network and Student Records System accounts. See http://www.dowling.edu/mydowling/tech/stu-passwds.html to learn how to access them.


6. Please be sure that you secure your PC to prevent spreading viruses. If your PC is infected and attempts to spread its infection, you will lose Internet connectivity until you fix the problem.

© 2007 Dowling College