Forwarding mail to an account off-campus

Chris Ihm - 11/2006
Technology Help Desk (631) 244-3445

Discussion:

Some of our users prefer to use a Hotmail, MSN, Netscape or other account as their primary e-mail. They would like to forward to that account all mail targeted at their Dowling e-mail account.

You can setup automatic forwarding by following the instructions below. Just keep in mind that Dowling considers "your-email@dowling.edu" to be its primary means of official communication to you. Even if you setup auto-forwarding as described below, it remains very important that you check your Dowling email regularly.

Important note: We urge you to setup a "delete spam" rule first. When you setup auto-forwarding, any spam you receive at your-email@dowling.edu will also be auto-forwarded. Your ISP may then decide that you are sending spam, and block ALL of your forwarded email. To reduce the amount of spam you receive, use your Dowling account only for Dowling business. To reduce the amount of spam forwarded, setup a "delete spam" rule first, then setup the autoforward rule below.

Procedure:

  • Login to GroupWise.
  • Click the Options button, middle button at the top.

  • GroupWise Options button

  • Click the fourth button at the top-center named Rules.



  • Pull down the menu next to Type: and select Forward.
  • Click the Create button
  • In the Rule name: field type "Forward all"
  • Leave the fields below "Define Optional Conditions" blank - the rule will apply to all incoming messages.



  • Below that, in the To: field type the destination mailbox, e.g. "my-email@anotherISP.com". You may type more than one destination mailbox with a comma between each, like "myname@hotmail.com, myothername@yahoo.com".
  • Optional: in the Message field type a note that reminds you where this message came from, like "Auto-forwarded from my-email@dowling.edu".
  • Click the Save button at the bottom.



  • Groupwise warns you that the rule will apply to ALL new messages. This is what you want. Click OK, then click the Save button again.



  • Observe that your new Forward All rule has been created.
  • Click the "Close" button to return to GroupWise.

Now send yourself an e-mail and check that it arrives in your Dowling mailbox. Then check your destination email account to see that it has arrived - this usually takes only a few minutes.

Your mail will continue to arrive at Dowling even though it is being auto-forwarded to your other account. You should still check your Dowling email account at least once a month, and delete unneeded messages so that your mailbox does not fill to capacity.


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