WebAccess, GroupWise and Cookies

Network Operations Center -- Updated 02/01/2005

Certain browser settings can improve your access to Dowling sites. Here is some advice for AOL users, and for all users.

AOL Users: try using another browser:

  • Minimize the AOL window.
  • Open another browser, like Internet Explorer, Firefox, Netscape.
  • Browse to the Groupwise login page in that browser.

If you still prefer to use AOL's browser you may find some help at this link:

http://webmaster.info.aol.com/cookieguide.html

You must enable cookies in the browser you are using:

  • Internet Explorer 6.0 or later:
    • Open Internet Explorer
    • Click on the “Tools” menu at the top
    • Select “Internet Options”
    • Click the tab that says “Privacy”
    • There is a sliding bar on the left side that should be set to “medium-high” or “medium.” If it is set to either of the top two settings (high, block cookies), click on it and slide it down to medium or medium-high.
    • Click “OK” to close the menus.
    • Close Internet Explorer, Restart Internet Explorer (exit the program, launch again)
  • Firefox:
    • Open Firefox
    • Select the Tools menu
    • Select Options
    • Click on the Privacy icon at the left side of the window
    • Make sure there is a check mark in the box next to "Allow sites to set cookies"
    • Click OK to close the window.
  • Netscape 7.xx, Mozilla:
    • From the Edit menu, choose Preferences. (In MacOS X, choose Preferences from the Netscape or Mozilla menu.)
    • Select the arrow next to Privacy and Security.
    • Click the Cookies category.
    • Click the radio button Enable all cookies.
    • Click OK. You will need to close and reopen your browser for this to take effect.
Older browsers:
  • Internet Explorer 5.5 or earlier:
    • Open Internet Explorer
    • Click on the “Tools” menu at the top
    • Select “Internet Options”
    • Click the tab that says “Security”
    • Click the box that says “Custom Level”
    • Scroll down to the section called “Cookies”
    • Make sure that “enable” is checked next to “Allow cookies that are stored on your computer.”
    • Click OK, then OK.
    • Close Internet Explorer, Restart Internet Explorer (exit the program, launch again)
  • Netscape 4.7x:
    • From the Edit menu, choose Preferences.
    • Click the Advanced category.
    • Click the radio button Accept all cookies.
    • Click OK.


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