Reimbursement

If your account has a credit balance, a refund will be issued through HigherOne using the refund preference you activated at www.goldenliononecard.com.

How are Dowling refunds delivered to students?
Each registered Dowling student will receive a Golden Lion OneCard. Your card will arrive in the mail at your primary address on file with Dowling College. To receive your refund, you must activate your refund preference. During card activation, you will choose how to receive your refund money. If you want faster access to your funds, simply choose to have your refunds deposited directly into your OneAccount. Activate your card and make your refund selection online at www.goldenliononecard.com

What is the OneAccount?
The OneAccount from Higher One is a fully functioning FDIC insured checking account that allows you to access your student refunds quicker and easier than ever before. The OneAccount has no minimum balance, no monthly fees, and free Internet banking features. With it, you can use your Golden Lion OneCard to make purchases anywhere Debit MasterCard® is accepted.

How will I know when my refund has been deposited to my OneAccount?
You will receive an e-mail when your refund has been directly deposited to your OneAccount.  Additionally, you will be able to see details of your OneAccount by accessing your OneAccount Statement on the website.

Can I have my refund deposited to another bank account?
If you choose to have your refund deposited to a bank of your choice, this transfer may take 2-3 business days from the day the College releases the funds. In order to have your refund deposited to your bank, you must first activate your Golden Lion OneCard at www.GoldenLionOneCard.com. For this option, you will need to complete, print and mail the third party form to the designated address. This form is available on www.goldenliononecard.com.

Can I select a paper check instead?
Yes, activate your refund preference at goldenliononecard.com to receive a paper check.

Why is the Debit MasterCard® logo on the new Golden Lion OneCard?
The Golden Lion OneCard is the card you use to access your funds if you choose to accept the OneAccount. With the Debit MasterCard logo on it, you can use the card as a debit card wherever Debit MasterCard® is accepted. The card is NOT a credit card.

What will happen to my refund if I don’t activate my Golden Lion OneCard?
Dowling College will not be able to disburse your refund to you. Regardless of whether you anticipate receiving a refund or how you choose to receive your refund, you still need to activate your card and indicate a refund preference at www.goldenliononecard.com. There is no charge to you for receiving your refund, regardless of the refund preference you choose.

What if I have additional questions?
For more information about the Golden Lion OneCard and refunds, please visit:
www.goldenliononecard.com/easyhelp.

Be financially responsible: Keeping track of your account balance is easy and very important for you to do. Remember, avoiding overdrafts is your responsibility.